Kardex is a global industry partner for intralogistics solutions and a leading supplier of automated storage solutions and material handling systems.
We are now looking for a Field Service Technician in the Leeds area. The successful candidate will focus on installing, configuring, calibrating and repairing technical products and systems at customer field locations.
Responsibilities:
*Preventative and corrective maintenance of Kardex systems and solutions
*Complete jobs in a timely manner according to set quality standards
*Customer training (Operator, Health & Safety, Maintenance etc.)
*Generate leads
*Administrative management tasks (reporting, personal spare parts inventory, etc.)
*Provide remote diagnostics (via phone or remote connection)
*On-call service to customers
*PLC troubleshooting and diagnostics
*Basic software troubleshooting
*Understand, promote and advise on Kardex Remstar products and services
Accountabilities:
*Adhere to local health and safety regulations
*Positively represent the Company with all external and internal stakeholders
*Contribute to the performance of the team by displaying a positive and enthusiastic attitude, showing support and involvement in all activities
*Ensure all customer feedback is recorded in a structured and professional manner to support our continuous improvement culture
About you:
*Excellent communication skills
*Customer oriented
*Confident, strong assertive team player
*Good interpersonal skills
*Willingness to travel
*Service minded
*Familiar with diagnostic methods / Methodological skills
*Basic computer skills
*PLC troubleshooting
*Electrical & Electronic troubleshooting
*Basic software programming knowledge
*Logistics knowledge/ experience is a plus
*Ability to work at height
*Driving licence