Inside Sales Consultant - Welwyn Garden City

Engage directly with consumers interested in international removals and relocation services, leading them through the purchasing process, answering removals-related questions, and providing a consistent customer experience. Use your sales ability to achieve targets, develop great customer connections, and contribute to corporate success in the removals sector.

What You’ll Be Doing:
*Provide individualised removals options in response to incoming enquiries by phone, email, or chat.
*Determine the needs of the removals client and connect them with the relevant relocation or moving services.
*To secure business and close deals, follow up on removals quotes.
*Develop a relationship of trust with your clients to make their move more enjoyable.
*Reach or surpass key performance indicators (KPIs) and sales goals for both individuals and teams.
*Keep abreast of the removals industry developments, pricing, and relocation services.
*Utilise CRM systems to track customer interactions, sales progress, and follow-ups.
*Provide feedback to marketing and operations teams on removals customer preferences and service improvements.
*Attend regular sales meetings and report on personal performance.
*Address customer concerns professionally to ensure satisfaction and resolve issues.
*Ensure documentation and instructions are clear for seamless operational execution.
*Complete any additional tasks as required by management.

What We’re Looking For:
*Three years or more of sales experience, ideally in logistics, removals, or relocation services.
*Demonstrated ability to reach and surpass sales goals.
*Strong ability to develop relationships and interact with others.
*Meticulous, and outstanding time management skills.
*Strong analytical abilities to evaluate market trends and client needs.
*Proficiency with Word, PowerPoint, Excel, Outlook, and CRM applications.
*The skill for working both individually and collaboratively in a fast-paced setting.

Interested? Reach out to Alchemy Global Talent Solutions today!