Box Office Assistant
  • Wales,Cardiff
  • Part-time
  • £12 per annum
Job Description:
Location: Cardiff
Salary: £12.21 per hour
Hours: Minimum of 16 hours per week, with potential for more-Perfect if you’re looking for flexibility!

Are you passionate about customer service and enjoy working in a fast-paced, lively environment? A well-known organisation in Cardiff is looking for a Front of House/Box Office Team Member to join their team.

About the Role: As part of the front-of-house team, you’ll be the first point of contact for visitors, ensuring a smooth and enjoyable experience. Your responsibilities will include:

*Welcoming visitors, answering calls, and managing public skate sessions, private lessons, and crash courses.
*Handling sales for events with opportunities to assist with group bookings and lesson administration.
* Signing in and out contractors for venue services.
*Managing inquiries, bookings, and the ticketing system.
*Managing queues during busy event nights.
*Ensuring every visitor has a great experience at the venue.
Shift Patterns: Shifts are available 7 days a week, with flexibility:

*Weekdays: 5:45 AM – 2:30 PM OR 2:30 PM – 9:30 PM
*Weekends: 5:45 AM – 2:00 PM OR 9:30 AM – 5:30 PM
*Weekend shifts finish no later than 6:00 PM.
What’s in It for You? *Free access to public skating sessions
*Staff events and Christmas bonus
*20% discount at the on-site restaurant
*Free uniform 
*Statutory annual leave
*Opportunities for career growth, with potential to move into leadership or event coordination roles
What We’re Looking For: *A friendly, confident communicator with a professional telephone manner
*Someone who stays calm under pressure, especially during busy event nights
*A quick thinker with strong customer service skills and attention to detail
This is an excellent opportunity for customer-focused individuals who enjoy a dynamic and fun working environment.

Interested? Apply now!
Job number 2188287

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metapel
Company Details:
Hoop Recruitment
Company size: 1–4 employees
Industry: Recruitment Consultancy
Roland White is an Accounting and Finance Recruitment Specialist that delivers quality driven support to a range of businesses and individuals across ...
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