Responsibilities
*To be the key point of contact within Health and Social Care services for eligible clients completing assessments.
*Provide high quality information to vulnerable adults, carers and relevant stakeholders.
*Work in partnership with appropriate health, housing and community stakeholders for the benefit of vulnerable adults around i.e. signposting, referrals, multi-disciplinary working, joint assessments and relevant meetings.
*Develop personalised support / care plans with individuals, their unpaid carers and other stakeholders as appropriate.
*Putting the person at the centre of the process, facilitate the selection of support services, activities or other routes.
*Support people to find creative, individual and efficient ways of solving problems or challenges in their lives.
*To promote self-directed support and direct payments to all service users and carers.
*Assist people to make their plans happen by signposting or researching and providing information about local services and opportunities.
*Manage the recording and administration around assessment and planning and agreeing care provision through up to date.
*To assess, issue where appropriate, and assist in process for major and minor adaptations, equipment and completion of housing needs or void property reports where relevant.
*Undertake service user/carer reviews periodically and as required against outcomes.
*Ensure clients are aware of processes in changing support, raising concerns about providers, complaints processes and awareness of safeguarding.
*Identify debt management concerns during interventions and raise as appropriate in partnership with the Financial Assessment Team and Debt Recovery.
*To recognize where social work or occupational therapist (or other professional) involvement is required.
*To undertake regular risk assessments and help service users devise risk management strategies.
Knowledge and Skills:
*Of support planning and personalised outcomes, and how mental illness impacts on the lives of individuals and their families.
*Of key statutes and guidance underpinning adult social care for mental health service-users.
*Knowledge of preventative and reablement approaches that improve independence.
*Understanding of safeguarding, deprivation of liberty, and dignity in care as applicable to vulnerable adults using social care and health services.
*Knowledge of the physical and psychological needs of vulnerable adults and their carers.
*Knowledge of the role of social workers, occupational therapists and other professional staff within the health and social care context.
*Ability to assess and manage the range of risks that mental health service-users may experience.
*Ability to form collaborative relationships and work in partnership with service users, carers and colleagues.
*Ability to work within a pressured environment using time effectively to meet deadlines and individual performance targets.
Required:
*Evidence of formal development within the field of health or social care, to equivalent of NVQ 3 level, or equivalent experience.
*IT skills across a range of systems and tools e.g. social care client database, e-mail, internet based programmes, word processing.
*Strong literacy / numeracy skills and report writing skills.
*Must have Enhanced DBS.
*Extensive experience of working in a health or social care environment.
*Extensive experience in working directly with mental health service-users and their carers.
*Experience of promoting service user independence using a empowering strengths-based approach.
If interested, please submit CV and call Varsha on between 9am to 5pm for more details.