My client the largest and most successful chambers are seeking an experienced Billing Clerk from the legal industry to join their Revenue Control Team. This role is crucial for undertaking accurate and efficient billing for the Crime Practice Team, ensuring operational requirements of the Barristers are met while delivering high-level customer service.
Day-to-day of the role:
*Efficient and accurate billing, maximising claim levels and turnaround times.
*Resolving queries in a timely and professional manner.
*Appealing assessments and incorrect decisions.
*Advising barristers on the most effective and efficient billing methods.
*Highlighting potential problem areas to the Head of Revenue.
*Identifying areas for continuous improvement in the billing process.
*Participating in departmental meetings and contributing new initiatives.
*Supporting the Credit Controllers on an ad hoc basis.
Required Skills & Qualifications:
*Knowledge of criminal legal aid billing.
*At least 3 years’ experience in a similar role.
*Confidence in making telephone calls.
*Good systems knowledge, especially Case Management systems.
*Excellent communication and organisational skills.
*Good attention to detail.
*Strong analytical skills and ability to assimilate information.
*Enthusiasm and willingness to develop new skills.
*A calm, patient approach to work in a very busy environment.
*Proactive and willing to take initiative.
*Professional attitude with good client relationship building skills.
*Positive attitude and works well within a team.
Benefits:
*Competitive salary based on experience.
*25 days holiday plus bank holidays, with an additional day holiday after each two years of service.
*Company pension.
*Life assurance.
*Income protection.
*Free access to wellbeing service subscription.
*Hybrid working (after three months). 3 days in the office and 2 from home
*Gym on site.
hours are 9-5.30pm or 9.30am-6pm