Temporary Accommodation officer
other jobs Novax Recruitment
Added before 39 Minutes
- England,London,City of London
- full-time
- £18 - £28 per hour
Job Description:
Temporary Accommodation Move-On Officer
We are seeking a candidate to cover a secondment position focused on assessing and facilitating the move-on accommodation needs of homeless households in temporary accommodation. This role requires a thorough evaluation of financial, social, and welfare circumstances to ensure appropriate support.
Key Responsibilities: * Assess the move-on needs of households in temporary accommodation, including financial, social, and welfare aspects.
* Support households with access to move-on options such as bidding strategies, qualifying offers, PRSO, and supported or specialist housing.
* Issue statutory decision letters and ensure compliance with statutory requirements and Council policies.
* Negotiate with landlords to secure affordable accommodation and facilitate viewings and sign-up arrangements.
* Work closely with Procurement and other teams to ensure efficient use of properties and minimise financial loss.
* Maintain and update case management systems to ensure enquiries and cases progress efficiently, meeting set targets.
* Provide excellent customer service and contribute to continuous improvement in service standards.
Requirements: * Strong understanding of housing policies, procedures, and statutory requirements.
* Excellent negotiation, communication, and customer service skills.
* Ability to work collaboratively with internal and external teams.
* Proficiency in maintaining and updating case management systems.
We are seeking a candidate to cover a secondment position focused on assessing and facilitating the move-on accommodation needs of homeless households in temporary accommodation. This role requires a thorough evaluation of financial, social, and welfare circumstances to ensure appropriate support.
Key Responsibilities: * Assess the move-on needs of households in temporary accommodation, including financial, social, and welfare aspects.
* Support households with access to move-on options such as bidding strategies, qualifying offers, PRSO, and supported or specialist housing.
* Issue statutory decision letters and ensure compliance with statutory requirements and Council policies.
* Negotiate with landlords to secure affordable accommodation and facilitate viewings and sign-up arrangements.
* Work closely with Procurement and other teams to ensure efficient use of properties and minimise financial loss.
* Maintain and update case management systems to ensure enquiries and cases progress efficiently, meeting set targets.
* Provide excellent customer service and contribute to continuous improvement in service standards.
Requirements: * Strong understanding of housing policies, procedures, and statutory requirements.
* Excellent negotiation, communication, and customer service skills.
* Ability to work collaboratively with internal and external teams.
* Proficiency in maintaining and updating case management systems.
Job number 2238199
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Company Details:
Novax Recruitment
Our ability to support our clients growth and source great people as strategic advisers is dependent on a thorough grasp of the industries in which th...