CRM Manager - FinTech - £65,000
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Added before 6 Days
- England,London,City of London
- full-time
- £50,000 - £65,000 per annum
Job Description:
CRM Manager - Fintech App:
Salary: £55,000 - £65,000
A dynamic fintech app is looking for a CRM Manager to drive customer engagement and retention through a mix of strategic planning and hands-on execution. This role is perfect for someone who thrives on both crafting high-level CRM strategies and rolling up their sleeves to implement campaigns that enhance the customer journey.
Your Role:
*Develop and execute CRM strategies to improve user acquisition, engagement, and retention
*Create and manage automated, multi-channel customer journeys
*Analyse customer data to refine segmentation and personalise communications
*Own the end-to-end execution of CRM campaigns, from setup to reporting
*Collaborate with product, marketing, and tech teams to optimise CRM tools and processes
What You Bring:
*Proven experience in CRM, lifecycle marketing, or customer engagement
*Strong mix of strategic thinking and hands-on execution
*Analytical mindset with expertise in segmentation, automation, and A/B testing
*Familiarity with CRM platforms and marketing automation tools
*Experience ideally with Salesforce or Braze preferred
*Ability to work in a fast-paced, digital-first environment
*Rates depend on experience and client requirements
Salary: £55,000 - £65,000
A dynamic fintech app is looking for a CRM Manager to drive customer engagement and retention through a mix of strategic planning and hands-on execution. This role is perfect for someone who thrives on both crafting high-level CRM strategies and rolling up their sleeves to implement campaigns that enhance the customer journey.
Your Role:
*Develop and execute CRM strategies to improve user acquisition, engagement, and retention
*Create and manage automated, multi-channel customer journeys
*Analyse customer data to refine segmentation and personalise communications
*Own the end-to-end execution of CRM campaigns, from setup to reporting
*Collaborate with product, marketing, and tech teams to optimise CRM tools and processes
What You Bring:
*Proven experience in CRM, lifecycle marketing, or customer engagement
*Strong mix of strategic thinking and hands-on execution
*Analytical mindset with expertise in segmentation, automation, and A/B testing
*Familiarity with CRM platforms and marketing automation tools
*Experience ideally with Salesforce or Braze preferred
*Ability to work in a fast-paced, digital-first environment
*Rates depend on experience and client requirements
Job number 2252563
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