Credit Controller - Property
Salary: £35,000 - £36,750 per annum
Location: London (Hybrid working)
Type: Permanent
Salary: Competitive, based on experience
A leading organisation in the commercial property sector is looking for an experienced Credit Controller to join their established finance function.
This is a fantastic opportunity to work in a fast-paced, customer-focused environment, supporting the protection of cash flow and delivering first-class service across a diverse commercial tenant portfolio.
Key Responsibilities:
*Manage end-to-end credit control processes for a designated property portfolio
*Collect commercial rent, service charges, and adhoc fees
*Investigate and resolve tenant queries with professionalism and empathy
*Prepare reminder letters, statements, and reports
*Liaise with estate and finance managers to provide regular arrears updates
*Conduct account reconciliation, raise credit notes, and arrange refunds as required
*Escalate arrears as needed, including bailiff instruction and legal preparation
*Maintain and improve direct debit uptake
Requirements:
*Prior experience in a similar credit control or rent collections role
*Excellent communication and stakeholder engagement skills
*Ability to handle sensitive situations with professionalism and confidence
*Strong attention to detail and ability to prioritise tasks
*Intermediate Excel skills
*Knowledge of Microsoft Dynamics 365 is desirable
*Previous experience in the commercial property or real estate industry is advantageous
You will join a collaborative and experienced team that values accuracy, professionalism, and customer service, working to tight deadlines in a dynamic business setting.
To apply, please submit your CV for immediate consideration.