IT Support Engineer
other jobs IT Talent Solutions Ltd
Added before 12 Days
- England,South West,Somerset
- full-time
- £35,000 - £45,000 per annum
Job Description:
IT Support Engineer
Location: Radstock
Salary: £35k- £45k per annum
We’re looking for an experienced IT Support Engineer with expertise in Azure, M365, and multi-cloud environments (including AWS and Google Cloud). This is a great opportunity to work in a fast-paced, small team, supporting hybrid cloud infrastructures across various client sites.
Key Responsibilities:
* Implement and support Windows Server, Azure, and M365 environments.
* Troubleshoot Tier 3 and Tier 4 issues, assist Tier 1 and Tier 2 teams with escalated tickets.
* Ensure SLAs and customer service standards are met.
* Maintain clear communication with clients and internal teams.
* Enhance knowledge base documentation.
* Implement cloud security best practices and troubleshoot networks (VPCs, VPNs, firewalls, etc.).
* Administer virtualised environments (Hyper-V, VMware).
* Keep documentation up to date and follow change management processes.
Key Requirements:
* Proven experience with Azure and M365 environments.
* Strong knowledge of Windows Server, Azure AD, M365 portals, and virtualisation (Hyper-V, VMware).
* Expertise in networking (firewalls, VPNs, DNS, SD-WAN).
* Strong troubleshooting and problem-solving skills.
* Experience in a client-facing support role (preferably MSP).
* Excellent communication skills.
* Full UK driving licence and willingness to travel to client sites.
Preferred Qualifications:
* Experience with hybrid cloud solutions.
* Knowledge of monitoring tools like Azure Monitor and AWS CloudWatch.
If you are interested in the role please reach ou to us!
Location: Radstock
Salary: £35k- £45k per annum
We’re looking for an experienced IT Support Engineer with expertise in Azure, M365, and multi-cloud environments (including AWS and Google Cloud). This is a great opportunity to work in a fast-paced, small team, supporting hybrid cloud infrastructures across various client sites.
Key Responsibilities:
* Implement and support Windows Server, Azure, and M365 environments.
* Troubleshoot Tier 3 and Tier 4 issues, assist Tier 1 and Tier 2 teams with escalated tickets.
* Ensure SLAs and customer service standards are met.
* Maintain clear communication with clients and internal teams.
* Enhance knowledge base documentation.
* Implement cloud security best practices and troubleshoot networks (VPCs, VPNs, firewalls, etc.).
* Administer virtualised environments (Hyper-V, VMware).
* Keep documentation up to date and follow change management processes.
Key Requirements:
* Proven experience with Azure and M365 environments.
* Strong knowledge of Windows Server, Azure AD, M365 portals, and virtualisation (Hyper-V, VMware).
* Expertise in networking (firewalls, VPNs, DNS, SD-WAN).
* Strong troubleshooting and problem-solving skills.
* Experience in a client-facing support role (preferably MSP).
* Excellent communication skills.
* Full UK driving licence and willingness to travel to client sites.
Preferred Qualifications:
* Experience with hybrid cloud solutions.
* Knowledge of monitoring tools like Azure Monitor and AWS CloudWatch.
If you are interested in the role please reach ou to us!
Job number 2279586
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