Senior IT Support Engineer
other jobs IMT Resourcing Solutions
Added before 1 Days
- England,South West,Gloucestershire,Stroud
- full-time
- £35,000 - £40,000 per annum
Job Description:
Role: Senior IT Support Engineer
Location: Stroud, Gloucestershire (Hybrid available)
Salary: Up to £40,000 per annum
Employment Type: Full-time, Permanent
Are you ready to take ownership of complex technical challenges and mentor a growing IT team?
We’re working with a well-respected and rapidly growing managed service provider based in Stroud who are on the hunt for a Tier 3 Support Engineer to join their experienced technical team.
This role is perfect for someone who thrives in a customer-focused environment, enjoys working on a wide variety of tech, and wants to make a tangible impact day to day. You’ll be the go-to expert for escalated issues and a key driver in ongoing IT projects and system improvements.
What you’ll be doing:
*Acting as the senior escalation point for complex technical issues across client environments.
*Delivering expert-level support and guidance around Microsoft 365, Windows Server, Azure, networking, and virtualisation.
*Supporting the design and rollout of infrastructure upgrades, migrations and improvements.
*Providing mentoring to junior engineers and helping develop internal processes.
*Working closely with customers to build strong relationships and deliver real solutions.
What we’re looking for:
*Experience in a Tier 3 or senior IT support role – ideally with an MSP or multi-site background.
*Strong across Windows Server, networking, Microsoft 365, Azure, and virtualisation.
*A true problem solver – analytical, methodical, and calm under pressure.
*A people-person – confident working with both customers and colleagues.
*Bonus points for scripting (PowerShell), cloud certifications or cybersecurity exposure.
What you’ll get in return:
*Up to £40,000 salary depending on experience.
*Flexible hybrid working and a great work/life balance.
*Ongoing professional development and training opportunities.
*An ambitious but down-to-earth team that genuinely supports each other.
*Modern offices with free parking, team socials, and a focus on well-being.
This is more than just a support role – it’s a chance to be a key player in a growing, forward-thinking business where your voice matters and your ideas are welcomed.
Sound good? Apply today or drop us a message to find out more – we’d love to hear from you.
Recruiter: Callum Thompson
Location: Stroud, Gloucestershire (Hybrid available)
Salary: Up to £40,000 per annum
Employment Type: Full-time, Permanent
Are you ready to take ownership of complex technical challenges and mentor a growing IT team?
We’re working with a well-respected and rapidly growing managed service provider based in Stroud who are on the hunt for a Tier 3 Support Engineer to join their experienced technical team.
This role is perfect for someone who thrives in a customer-focused environment, enjoys working on a wide variety of tech, and wants to make a tangible impact day to day. You’ll be the go-to expert for escalated issues and a key driver in ongoing IT projects and system improvements.
What you’ll be doing:
*Acting as the senior escalation point for complex technical issues across client environments.
*Delivering expert-level support and guidance around Microsoft 365, Windows Server, Azure, networking, and virtualisation.
*Supporting the design and rollout of infrastructure upgrades, migrations and improvements.
*Providing mentoring to junior engineers and helping develop internal processes.
*Working closely with customers to build strong relationships and deliver real solutions.
What we’re looking for:
*Experience in a Tier 3 or senior IT support role – ideally with an MSP or multi-site background.
*Strong across Windows Server, networking, Microsoft 365, Azure, and virtualisation.
*A true problem solver – analytical, methodical, and calm under pressure.
*A people-person – confident working with both customers and colleagues.
*Bonus points for scripting (PowerShell), cloud certifications or cybersecurity exposure.
What you’ll get in return:
*Up to £40,000 salary depending on experience.
*Flexible hybrid working and a great work/life balance.
*Ongoing professional development and training opportunities.
*An ambitious but down-to-earth team that genuinely supports each other.
*Modern offices with free parking, team socials, and a focus on well-being.
This is more than just a support role – it’s a chance to be a key player in a growing, forward-thinking business where your voice matters and your ideas are welcomed.
Sound good? Apply today or drop us a message to find out more – we’d love to hear from you.
Recruiter: Callum Thompson
Job number 2289656
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Company Details:
IMT Resourcing Solutions
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