IT Support Engineer
  • England,South West,Gloucestershire,Stroud
  • full-time
  • £30,000 - £35,000 per annum
Job Description:
Job Title: IT Support Engineer
Location: Stroud, Gloucestershire
Salary: Up to £35,000 per annum


Are you ready for a fresh challenge in a growing, forward-thinking environment?


We’re working with a well-established and fast-growing technology solutions provider based in Stroud, and they’re on the lookout for a talented IT Support Engineer to join their expanding IT support team.
This is a company that truly values its people – not just words on a careers page. They’ve built a culture that blends professionalism with approachability, and they’re big on development, collaboration, and giving their engineers the tools and autonomy they need to thrive.


Whether you’re feeling stuck in a stagnant role or simply looking for a team where your contributions will be recognised and make a genuine impact, this is a brilliant opportunity.


What you’ll be doing:
*Taking the reins on escalated support issues – hardware, software, networking – and owning them through to resolution.
*Collaborating directly with end-users and stakeholders to deliver real solutions that keep systems and people running smoothly.
*Helping to shape internal processes and best practices.
*Working as part of a close-knit, ambitious team that’s passionate about customer service and getting things done right.


What we’re looking for:
*Previous experience in a Tier 2 or senior 1st line role – someone who can hit the ground running with common support issues.
*A solid grounding in Windows environments, networking (TCP/IP, DNS, DHCP etc.), and Office 365.
*A logical thinker with strong communication skills – able to explain tech clearly to non-techy people.
*Someone who’s proactive, keen to learn, and ready to take that next step up.
*Certifications like CompTIA, Microsoft, or Cisco are a bonus – but not a dealbreaker.


What’s in it for you:
*Salary up to £35,000 depending on experience.
*Genuine progression opportunities as the company continues to grow.
*A flexible and supportive working environment with hybrid options.
*Great team culture – no egos, just passionate people doing great work.
*Regular company socials, personal development support, and the chance to be part of something exciting.


If you’re looking for more than just “another IT job” – if you want to be part of a journey, somewhere that appreciates your input and invests in your future – then this could be your perfect next move.


Recruiter: Callum Thompson
Job number 2289658

Increase your exposure to recruiters with ProJobs

Thousands of recruiters are looking for you in the Job Master profile database, increase your exposure 4 times with a ProJob subscription

You can cancel your subscription at any time.
metapel
Company Details:
IMT Resourcing Solutions
We use this to provide a bespoke, personable recruitment service to candidates and clients within Gloucestershire and the surrounding counties
The jobs on site are for both men and women