We are seeking a dedicated Oracle HCM Specialist to join a dynamic team. This role is primarily functional with some technical responsibilities.
You will be based in Warwick, 2 days per week.
The rate is circa £400-450 per day, inside IR35.
Key Responsibilities:
*Maintain and support the system.
*Communicate effectively with end users to understand and prioritise their issues.
*Address and resolve problems reported by end users, system operators, and the help desk.
*Collaborate with client IT individuals and help desk teams to ensure smooth operations.
Required Skills:
*Oracle HCM Experience: Proficiency in Oracle HRMS, Oracle SSHR, Oracle Workflow, OLM, Oracle BI, and SQL.
*Problem-Solving: Strong investigative and analytical skills.
*Application Support: Experience working within an application support team.
*SQL Knowledge: Ability to query, manipulate, and configure SQL.
*Help Desk Systems: Familiarity with managing service requests, incidents, and problems.
*SLA/OLA Compliance: Respond to users within set service level and operating level agreements.
*Communication: Excellent verbal and written communication skills.
*Client Relations: Ability to establish good working relationships with clients and project teams.
*Political Sensitivity: Provide tactful solutions to issues.
*Negotiation: Strong negotiation and persuasion skills.
*Collaboration: Ability to work with colleagues and stakeholders at all levels.