Field Service Engineer
other jobs EAC Consulting Group
Added before 13 Days
- England,South East,Buckinghamshire,Milton Keynes
- full-time
- £40,000 - £45,000 per annum
Job Description:
EAC are representing a Market Leading Organisation who are on the lookout for a Field Service Engineer to join the team. Head Office is based in Telford, so you must be a commutable distance from Telford.
My Client are seeking a skilled Field Service Engineer to deliver repair, maintenance, and technical support for systems both at customer sites and in-house. You will be a key player in ensuring system uptime, delivering service excellence, and contributing to the continuous improvement of customer satisfaction.
On Offer:
*Salary - £40,000 - £45,000
*25 days annual leave (up to 35 with length of service)
*Managing own diary between office & onsite
*Company vehicle, laptop, and phone provided
*Training & Development Opportunities
Duties for Field Service Engineer:
*Carry out on-site and in-house diagnostics, repairs, and maintenance of equipment
*Provide support for routine servicing, emergency breakdowns, and programming of systems.
*Troubleshoot and document system performance and service activity for reporting and future reference.
*Prepare comprehensive service reports and maintain service records in the CRM system.
*Collaborate with the technical and service teams to coordinate tasks and meet service deadlines.
*Communicate effectively with clients to ensure high levels of service satisfaction.
*Manage inventory and ensure spare parts are tracked and reported accurately
*Learn and apply the company’s proprietary programming language for basic programming and support.
*Take part in the 24/7 service rota, including occasional call-outs outside of standard working hours.
Ideal Field Service Engineer:
*Must have Electrical & Mechnical Experience
*Engineering qualification at HNC level or above
*At least 3 years of hands-on experience in automation or technical field service
*Strong background in mechanical, electrical, and electronic systems
*Capable of reading technical drawings and documents
*Proficiency in Microsoft Office; SAP knowledge is a plus
*Excellent communication skills and a customer-focused approach
*Logical and methodical in your approach to problem-solving
My Client are seeking a skilled Field Service Engineer to deliver repair, maintenance, and technical support for systems both at customer sites and in-house. You will be a key player in ensuring system uptime, delivering service excellence, and contributing to the continuous improvement of customer satisfaction.
On Offer:
*Salary - £40,000 - £45,000
*25 days annual leave (up to 35 with length of service)
*Managing own diary between office & onsite
*Company vehicle, laptop, and phone provided
*Training & Development Opportunities
Duties for Field Service Engineer:
*Carry out on-site and in-house diagnostics, repairs, and maintenance of equipment
*Provide support for routine servicing, emergency breakdowns, and programming of systems.
*Troubleshoot and document system performance and service activity for reporting and future reference.
*Prepare comprehensive service reports and maintain service records in the CRM system.
*Collaborate with the technical and service teams to coordinate tasks and meet service deadlines.
*Communicate effectively with clients to ensure high levels of service satisfaction.
*Manage inventory and ensure spare parts are tracked and reported accurately
*Learn and apply the company’s proprietary programming language for basic programming and support.
*Take part in the 24/7 service rota, including occasional call-outs outside of standard working hours.
Ideal Field Service Engineer:
*Must have Electrical & Mechnical Experience
*Engineering qualification at HNC level or above
*At least 3 years of hands-on experience in automation or technical field service
*Strong background in mechanical, electrical, and electronic systems
*Capable of reading technical drawings and documents
*Proficiency in Microsoft Office; SAP knowledge is a plus
*Excellent communication skills and a customer-focused approach
*Logical and methodical in your approach to problem-solving
Job number 2308632
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Company Details:
EAC Consulting Group
Company size: 250–499 employees
Industry: Recruitment Consultancy
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