Do you have multi-modal experience, working within a freight forwarding company? Are you familiar with break bulk and out of gauge (OOO) procedures?
My client, a Chiswick-based logistics & supply chain company are recruiting for an experienced Break Bulk / OOG Import Export Project Coordinator. The successful candidate will have a key focus on maintaining customer service within multi-modal import and export and will provide both operation excellent and high customer satisfaction at all times. This is an office based, Monday - Friday position, working from 9am - 5:30pm.
Main duties: 
*Handle multi-modal import/export transport operations (air, road and sea) from start to finish 
*Handle out of gauge (ooo) and break bulk cargo shipments 
*Operational planning and scheduling, coordinating shipment activities 
*Quoting and invoicing customers 
*Reporting and controlling urgent deliveries, control track and trace information
*Receiving and actioning of customers’ shipping instructions 
*Cooperate with and handle customs-related activities and paperwork
*Ensure customer retention and satisfaction 
*Further operational duties as and when required 
Key requirements: 
*Knowledge and understanding of break bulk cargo and out of gauge operations 
*Project import/export experience within a freight forwarding company
*Multi-modal freight forwarding experience (air, road and/or sea)
*Freight forwarding experience within the oil, gas, mining or energy sectors would be beneficial